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Inspire 3 is not tracking my sleep

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Mine isn’t recording sleep at all! I don’t mean giving the generic sleep but nothing at all, says to wear my Fitbit. I am. It’s charged. I’ve restarted twice. 🤷‍:female_sign:

Moderator Edit: Clarified subject

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Hi, @KristenLarneng welcome to the community, you may find that this article is helpful How do I track my sleep with my Fitbit device? - Fitbit Help Center I apologise if you have already seen it. It will allow you to review the process. 

Let us know how you get on with the above article.

Cheers

Gr4ndp4 | UK
AWAKE! for morning in the bowl of light has cast the stone that set the stars to flight.

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Hi there, @KristenLarneng. Welcome to the Fitbit Community Forums. It's sad to hear that your Inspire 3 is not tracking your sleep data. Thanks for restarting your Inspire 3 before reaching out. We're here to help!

In addition to @Gr4ndp4 recommendation, please considering the following in order to get sleep stages:

  • If you slept in a position that prevented your device from getting a consistent heart-rate reading or wore it too loosely. For best results, wear your device higher on your wrist (about 2-3 finger widths above your wrist bone). The band should feel secure but not too tight.
  • If you used the Begin Sleep Now option in the Fitbit app (instead of simply wearing your device to bed). For more information on automatic sleep tracking, see How do I track my sleep with my Fitbit device?
  • If you slept for less than 3 hours.
  • If your device’s battery is critically low.

For more information, see What should I know about Fitbit sleep stages?

Maria | Community Moderator, Fitbit


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