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Inspire 3 is not tracking my stairs

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‎07-02-2025 09:50 - last edited on ‎07-04-2025 07:18 by Fitbit Moderator

‎07-02-2025 09:50 - last edited on ‎07-04-2025 07:18 by Fitbit Moderator

So I’ve done multiple stairmaster workouts, climbed a whole building through stairs but my Fitbit still doesn’t give me the badges for stairs climbed I have the Inspire 3

Moderator Edit: Clarified subject

 

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‎07-04-2025 07:21

In response to LZeeW

‎07-04-2025 07:21

Hi there, @Anapaulauro. It's nice to see you around the Fitbit Community Forums. 

As @LZeeW has mentioned, please note that  floors aren’t tracked on Inspire 3, Charge 5, Luxe or any Inspire series devices. Although it is designed without a floor feature, your device can track as many activities as other Fitbit devices do. For more information about your Fitbit Inspire 3, you can click this link: Fitbit User Manuals.

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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‎07-02-2025 10:06

‎07-02-2025 10:06

@Anapaulauro   The Inspire 3 doesn't have an altimeter, a small piece of hardware that is needed to count stairs.  The floors badge is awarded for a real altitude change, not a virtual change like on a stair master.

The Inspire 3 doesn't count floors.

Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

Best Answer

‎07-04-2025 07:21

In response to LZeeW

‎07-04-2025 07:21

Hi there, @Anapaulauro. It's nice to see you around the Fitbit Community Forums. 

As @LZeeW has mentioned, please note that  floors aren’t tracked on Inspire 3, Charge 5, Luxe or any Inspire series devices. Although it is designed without a floor feature, your device can track as many activities as other Fitbit devices do. For more information about your Fitbit Inspire 3, you can click this link: Fitbit User Manuals.

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
Best Answer
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