09-21-2024
09:03
- last edited on
09-21-2024
10:28
by
MarreFitbit
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09-21-2024
09:03
- last edited on
09-21-2024
10:28
by
MarreFitbit
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Can anyone advise me why my inspire 3 is stating less steps than the app
I.e. watch say 14,837 & app
15,910.
Moderator Edit: Clarified subject

09-21-2024 09:18 - edited 09-21-2024 09:19
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09-21-2024 09:18 - edited 09-21-2024 09:19
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If you tap the Devices icon in the upper left-hand corner of the App Today screen, is the Inspire 3 and your phone included in the Devices list?

09-21-2024 12:14
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09-21-2024 12:14
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Sent from my iPhone

09-21-2024 12:23
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09-21-2024 12:23
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Try removing the phone from the Devices list to see if that resolves the step count issue. Other people have reported similar problems when their phone was added as a Device as well.
Make sure that your device has just synced with your phone before checking to see if the step counts are the same on the device and App also, because the device only automatically syncs with the phone every so often; not real-time.

