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Inspire 3 is showing the wrong time

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‎03-09-2024 16:19 - last edited on ‎03-16-2024 06:03 by Fitbit Moderator

‎03-09-2024 16:19 - last edited on ‎03-16-2024 06:03 by Fitbit Moderator

After going dead for a few hours, the recharged device is behind on time. How to reset?

Moderator Edit: Clarified subject

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‎03-09-2024 17:18

‎03-09-2024 17:18

It will get right time when it syncs.

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

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‎03-16-2024 06:06

In response to JohnnyRow

‎03-16-2024 06:06

Hi there, @Scott-123. Welcome to the Fitbit Community Forums. Thanks for the details provided in your post. We're here to help!

As @JohnnyRow has mentioned, the time will be wrong if you haven't synced your Fitbit device as your Inspire 3 uses the time of the device you're syncing with. To make sure your Fitbit device has recently synced, go to your Fitbit app and tap the Today tab, and then tap Devices. 

If by any chance you run into syncing issues, please see Why won't my Fitbit device sync?

If the issue is still not solved, but you can confirm that your Fitbit device is syncing,  I recommend changing your time zone to a completely different one, sync your device, put the correct time and sync again. 

Maria | Community Moderator, Fitbit


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