10-01-2024
00:33
- last edited on
10-01-2024
08:51
by
MarreFitbit
10-01-2024
00:33
- last edited on
10-01-2024
08:51
by
MarreFitbit
My screen is locked - w a blue dot between the 2 numbers of clock time
Moderator Edit: Clarified subject
10-01-2024 08:54
10-01-2024 08:54
Hi there, @MaggieDaisy33. Welcome to the Fitbit Community Forums. Thanks for bringing this to my attention. I'm sorry to hear that the screen of your Inspire 3 is not working. I will do my best to help you with this!
It sounds like your Inspire 3 is stuck on the Fitbit logo. If you haven't done so yet, please try the steps below:
If the above doesn't work, please restart your Fitbit device once again as suggested here How do I restart my Fitbit device? Note: Restarting the device doesn’t delete any data. If the restart doesn't work try to change your clock face. If this fixes the issue, you can change your clock face back to the original clock face.
If the above doesn't describe your issue, this might be the device lock feature. For more information, see How do I use the device lock on my Fitbit device?
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