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Inspire 3 logging steps woensdag biking.

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‎08-15-2023 07:20

‎08-15-2023 07:20

When i am riding my bike i get a lot of steps. Both when i use autodetect and when i start the bike exercise. Already restarted and even went back to factory setting. It logs more then 1000 steps. 

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‎08-15-2023 07:39 - edited ‎08-15-2023 07:39

‎08-15-2023 07:39 - edited ‎08-15-2023 07:39

@JVOGELS It's normal on all Fitbits and done by design. Steps recognition is always enabled regardless of the activity. When cycling, bumps in the road and uneven surface is recognized as steps.

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‎08-15-2023 08:56

In response to Triletics

‎08-15-2023 08:56

I have called support, the answer was, never heard of this problem with the inspire 3. Stange answer if this is by design? I also use a Huawei smartwatch, no problem logging and recognising walking, biking etc. So, my question, is or will this be solved for the inspire 3. I know there is a new firmware update. Can i already get this new firmware, 194.61. 

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‎08-15-2023 11:31

In response to JVOGELS

‎08-15-2023 11:31

@JVOGELS don't believe everything support tells you. It won't be fixed as it hasn't been fixed (or even considered an issue) for other Fitbit products.

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