06-19-2024
16:24
- last edited on
06-20-2024
15:53
by
ManuFitbit
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06-19-2024
16:24
- last edited on
06-20-2024
15:53
by
ManuFitbit
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Today I walked a little over 3 miles and tracked it on my Inspire 3 Fitbit. The map did not show in the app when all other details of the walk loaded, and still hasn’t 9 hours later. GPS is and was turned on and the Fitbit is and was connected to the phone. The walk was in my neighborhood where it has never had a problem before, including on two walks yesterday. I also tracked today’s walk with another app on my phone, and that app had no GPS issues.
Any other solutions or ideas?
Moderator edit: clarified subject.
Answered! Go to the Best Answer.

Accepted Solutions
06-20-2024 15:51
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06-20-2024 15:51
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Welcome to the forums @OkieHel.
Thank you for sharing the inquiry regarding your Inspire 3.
Please, make sure that your device is using the latest version of the firmware. Please see: How do I update my Fitbit device?
In addition, try to perform the following steps on the Fitbit app:
- Log out from the Fitbit app.
- Force quit the Fitbit app and reboot your phone.
- Open the Fitbit app and log back into your account.
- Check if the issue is still happening.

06-20-2024 15:51
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06-20-2024 15:51
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Welcome to the forums @OkieHel.
Thank you for sharing the inquiry regarding your Inspire 3.
Please, make sure that your device is using the latest version of the firmware. Please see: How do I update my Fitbit device?
In addition, try to perform the following steps on the Fitbit app:
- Log out from the Fitbit app.
- Force quit the Fitbit app and reboot your phone.
- Open the Fitbit app and log back into your account.
- Check if the issue is still happening.

06-20-2024 19:58
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06-20-2024 19:58
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Thank you! That worked perfectly!

