Inspire 3 not tracking a sleep score

[jtpryan]

I bought my Inspire 3 on  July 16th, so I  have slept with it on (snug) for 6 nights.  I do get sleep stages that appear accurate, but no sleep score.   I have restarted it (via settings on the watch).  I have cleared the cache on  the phone (Pixel 7, latest updates from 7/5) and restarted it.  The app version is 4.47(110343466).  

Any ideas what the problem could be?

Moderator edit: edited title to clarity.

[CrisVillaFitbit]

Welcome back to the Fitbit Community, @jtpryan.

Thanks for letting me know about this situation with the sleep score not showing when you wear your Inspire 3, I understand the impact of this and how you can feel, I'll do my best to help you.

I appreciate the steps you followed to get this improved, I recommend you to follow these steps:

- Open the Fitbit app Fitbit app.
- From the Today tab , touch and hold on the screen and pull down to refresh.
- If your Fitbit device didn’t sync, force quit the Fitbit app and restart your phone’s Bluetooth connection.
- Try to manually sync your Fitbit device again. If you still experience issues, learn why your Fitbit device doesn’t sync.

You can also check more about this here if needed.

[jtpryan]

Thank you,  but I already stated that I did  all of  those things.  I am a longtime fitbit user,  having had the Luxe before this, so I  am familiar  with the  standard remedies for this and they are not working.   To be clear, the device is syncing just  fine and I do get the stats, just not a  score.

[jtpryan]

That's it?  No other options.  It's been almost 2 weeks since purchase and still no score.