08-04-2024
04:51
- last edited on
08-09-2024
07:55
by
MarreFitbit
08-04-2024
04:51
- last edited on
08-09-2024
07:55
by
MarreFitbit
Inspire 3 Fitbit Care Premium Renew Active. No health report and have never had one. When I follow the directions to where it is supposed to be it shows me a bunch of exercise videos and that's all. The health reports are supposed to be included so where is it? I have deleted, reinstalled, reset, etc numerous times.
Moderator Edit: Clarified subject
08-09-2024 08:25
08-09-2024 08:25
Hi there, @Fanniemae. It's nice to see you around the Fitbit Community Forums. Thanks for bringing this to my attention and for the troubleshooting steps you've tried. I understand your concern, I will do my best to help you with this!
To better assist you, would you mind providing me with more details? About health report, are you referring to Fitbit Premium, health metrics data, or Wellness report? Would you mind sharing with me the steps you've followed?
Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
08-12-2024 05:57
08-12-2024 05:57
I am referring to the Wellness Report that is included with my membership, which is not there. When I click on my initial on the upper right corner, there is no "premium Benfits" listed, the list begins with "Your Data in Fitbit" which should be second on the list. As I said, I have cleared cache, deleted and reinstalled, restarted, and all the other solutions suggested, with no help. I have Android phone, and I see other Android users also have this problem, so I suggest Fitbit needs to fix this.
08-15-2024 18:46
08-15-2024 18:46