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Inspire 3 not showing active zone minutes

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‎11-22-2023 08:49 - last edited on ‎11-23-2023 08:53 by Fitbit Moderator

‎11-22-2023 08:49 - last edited on ‎11-23-2023 08:53 by Fitbit Moderator

I’ve had my Inspire 3 for 5 months. It worked perfectly tracking my exercise sessions showing my time in different heart rate zones. Since getting a new iPhone 15 Pro it is no longer showing zone minutes: it classifies all my zone minutes as ‘below zone’ (which they are not). I’ve read similar posts on here (dating back to 2019). I’ve followed the ‘reset 3 times with 60 sec pause’ instructions etc. It is still not working properly. It’s very frustrating- should I just get an Apple Watch which will surely better synch ?

 

 

Moderator edit: edited title to clarity

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‎12-05-2023 21:54 - edited ‎12-05-2023 21:55

In response to Novemberleaf

‎12-05-2023 21:54 - edited ‎12-05-2023 21:55

Yeah sure @Novemberleaf , the notifications usually come up when I’m not already on the app. I notice whenever I finish a workout on my watch, a few minutes pass by until it’s synced to the app and then it notifies me that I completed my 2,3,4,5 day goal. Once I see that I immediately click on it and it brings me to the app with the color graphs. I have my email notifications on too but more so for the summary of the week.

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