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Inspire 3 not showing anything on the screen

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‎02-25-2024 10:15 - last edited on ‎02-26-2024 06:52 by Fitbit Moderator

‎02-25-2024 10:15 - last edited on ‎02-26-2024 06:52 by Fitbit Moderator

Hi, I have had a fitbit inspire 3 for two months and it has stopped working, it has been charged several times in the past few days, I have tried the reset option but no screen, nothing lighting up, two weeks of sleep scores seem to have gone unrecorded and those recorded are at weird times during the day. Any suggestions? How do I even rerturn a faulty fitbit?

Goolies

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‎02-26-2024 06:51

‎02-26-2024 06:51

Hi, welcome to the Fitbit Community forums, @SunsetRunner.

Thank you for sharing all these details about the inconvenience you've been having with your Inspire 3 and for confirming that you already tried a few troubleshooting steps.

I've been informed that you were able to get in touch with the Customer Support team for further assistance with this. In this case, they will let you know how to proceed.

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