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Inspire 3 not syncing with my laptop

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‎11-08-2022 17:09

‎11-08-2022 17:09

Brand new Inspire 3 will not sync to my laptop, person in the fitbit chat said it's an issue right now, when will there be a fix for this?

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‎11-09-2022 05:02 - last edited on ‎06-26-2024 12:18 by Fitbit Moderator

In response to doglady321

‎11-09-2022 05:02 - last edited on ‎06-26-2024 12:18 by Fitbit Moderator

@doglady321   Android 8 is the minimum Android OS for your Fitbit, so you should be fine.  Fitbit Supported Devices  Please be aware that you can't have both devices on your account at the same time.  There is a programming limitation.  The app will remove the Inspire to add the Inspire 3.

The Fitbit app for Windows 10 was deactivated in October.  I'm confident that your Inspire was syncing with your phone since then.  The Fitbit app for Windows 10 hadn't been updated since 2019.  All of Fitbit's newest features are only on the mobile app.

Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

View best answer in original post

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4 REPLIES 4

‎11-08-2022 22:37

‎11-08-2022 22:37

I believe that all FitBits now will only sync to  a smartphone and will no longer sync to a laptop. So I don't think there will be a fix for them to sync to a computer.

Best Answer

‎11-09-2022 04:33

In response to Daisy1972

‎11-09-2022 04:33

Thank you for the reply.
My original Inspire will still sync to the laptop. Fingers crossed my Android 8 will run the app for the Inspire 3
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0 Votes

‎11-09-2022 05:02 - last edited on ‎06-26-2024 12:18 by Fitbit Moderator

In response to doglady321

‎11-09-2022 05:02 - last edited on ‎06-26-2024 12:18 by Fitbit Moderator

@doglady321   Android 8 is the minimum Android OS for your Fitbit, so you should be fine.  Fitbit Supported Devices  Please be aware that you can't have both devices on your account at the same time.  There is a programming limitation.  The app will remove the Inspire to add the Inspire 3.

The Fitbit app for Windows 10 was deactivated in October.  I'm confident that your Inspire was syncing with your phone since then.  The Fitbit app for Windows 10 hadn't been updated since 2019.  All of Fitbit's newest features are only on the mobile app.

Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

Best Answer

‎11-09-2022 05:07

In response to LZeeW

‎11-09-2022 05:07

Thank you! You gave me more information than the person in the fitbit chat. Appreciate the information.
Best Answer