Inspire 3 not tracking my AZM accurately after the update

[Jannifer158]

Anybody else notice it being g funky since the update last week?

it seems to have ‘synced’ my zone minute goal to some unattainable milestone.  No matter how fast I walk - getting out of ‘light’ is difficult.  Never used to be.

Moderator Edit: Clarified subject

[MarreFitbit]

Hi there, @Jannifer158. Welcome to the Fitbit Community Forums. Thanks for bringing this to my attention and for the troubleshooting steps you've tried. I'm sorry to hear that your Inspire 3 is not tracking your AZM accurately after the update. I understand your concern, I will do my best to help you with this!

I've seen you contacted our Support Team after posting here and they've already assisted you. If the steps that our team has provided did not work, please feel free to contact them back for further assistance. Since you already have a ticket open with them it'd be easier to continue the follow up on this matter with them directly. 

[Jannifer158]

Thanks Marie… we are still working on it……
Sent from my iPad

[MarreFitbit]

@Jannifer158 You're very welcome! I hope your issue gets solved soon. 

I would like to invite you to visit our Health & Wellness where you will find great tips and encouragement from other members.