Inspire 3 not tracking my heart rate

[VeryUnhappy1]

No pulse rating—and thus no associated ratings—on Inspire 3. This is my second Fitbit product that has suddenly stopped working WITH NO WAY TO FIX. I am over you and your products. 

Moderator Edit: Clarified subject

[MarreFitbit]

Hi there, @VeryUnhappy1. Welcome to the Fitbit Community Forums. Thanks for bringing this to my attention. I'm sorry to hear that your Inspire 3 is not tracking your heart rate data. I understand your concern and how you must be feeling, I will do my best to help you with this!

If you haven't done so yet, I'd suggest resetting the heart rate settings by following the steps below:

• Switch the Heart Rate settings from On to Off and manually sync your watch. To switch the heart rate settings on your Inspire 3, from the main screen of your Fitbit device, open the Settings app > Heart Rate > tap to turn the setting OFF.
• Once it's done, manually sync your Inspire 3. To do so, open the Fitbit app, tap on the Account icon, tap on your Fitbit device's image and tap on "Sync Now" 
• Next, switch it from Off to On and manually sync your Inspire 3 once again. 
• Once it's done, restart your Inspire 3.
• Next, confirm that your tracker is snug on your wrist (the lights shouldn't be visible). We also recommend when you're not exercising, wear the tracker just above the wrist bone.