11-09-2025
08:11
- last edited on
11-10-2025
06:56
by
MaCrisGBFitbit
11-09-2025
08:11
- last edited on
11-10-2025
06:56
by
MaCrisGBFitbit
Now that my food database is working again, the sleep score and readiness score quit working. I've only had my Inspire 3 roughly a week. Hopefully these glitches aren't a normal thing! I cleared the cache and restarted the device. Any ideas for correcting this issue?
Moderator edit: updated subject for clarity
11-10-2025 04:04
Platinum Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more
11-10-2025 04:04
Hi, @Cinder60, welcome to the community. You may find this article of interest: How can I use my Fitbit device to sleep better? - Fitbit Help Center & How do I track my sleep with my Fitbit device - Fitbit Help Center. Note the advice that you should ensure that you have a good battery reserve before hitting the hay and that you need to be "At rest" for about an hour before it records your sleep (If you are a restless sleeper, this may impact the record) If you are clearing the cache, take the opportunity to "Force Stop" before restarting your Inspire 3.
I hope this helps, please post here again & let us know how you get on.
Cheers
Gr4ndp4 | UK
AWAKE! for morning in the bowl of light has cast the stone that set the stars to flight.
11-10-2025 06:59
Community Moderators ensure that conversations are friendly, factual, and on-topic. We're here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
11-10-2025 06:59
Hi @Cinder60Welcome to the Fitbit Community! It's great to have you here!
In addition to the information kindly provided by @Gr4ndp4 , you can take a look at this article How do I navigate my Fitbit device? and verify that your Inspire 3 is not in Clip mode, as this mode does not record sleep.
I hope you find this information useful.
Best Answer