Inspire 3 not vibrating when I get a text or a Whatsapp message

[Hersham-Girl]

Hi, after trying many times I have now got notifications working on my Inspire 3.  It vibrates when I get an email but doesn’t when I get a text or a WhatsApp message.  They all appear on the notification screen on my Fitbit.  Also I have the vibrate option on strong but it’s not really all that strong.  The Fitbit Inspire 2 was much better all round except the screen couldn’t be seen if it was sunny.

Moderator edit: clarified subject.

[JuanFitbit]

@Hersham-Girl , Nice to see you around. Thank you for your efforts and information. 

Please press and hold the button on the Inspire 3 for 3 seconds. You'll see the quick settings. 

Please make sure that Don't Disturb and sleep mode are off. 
To change the setting , just tap on it. 

[Hersham-Girl]

Do Not Disturb and Sleep mode are off. As I said in my original post I get a vibration when I receive a email, but not when I receive a text message or WhatsApp message. The vibration is not very strong, even though I have it on the highest setting. The Inspire 2 was much better. Quite disappointed that I wasted my money on the Inspire 3.

[Gr4ndp4]

Hi, @Hersham-Girl may I suggest you check the settings in your Fitbit app from the "Today" screen touch your icon in the top left corner>Inspire 3 tile>notifications>text messages - you can choose which app triggers the notification, in my case its messages, messenger & WhatsApp (you can choose one) Ensure the calls slider is on. App notifications give you access to the apps that notify you, if you set the above to messages (text on your phone) you can choose Whatsapp here to get both. Remember you must be within Bluetooth range of your phone for this to work.

Let us know how you get on.

Cheers

[julesjmj]

What is this about holding it for 3 seconds?? That doesn’t do anything on my inspire 3. 

[Gr4ndp4]

Hi, @julesjmj, welcome, to reach DND and sleep mode from the watch clock face swipe down to and touch settings>swipe up to quiet mode & ensure DND, sleep mode & schedule are all off. squeeze the side buttons to return to the clock screen.

Cheers