Inspire 3 only shows 3 shortcuts after update

[NBurneFB]

I’ve had multiple issues with my Inspire 3 since the update a few days ago, Auto stop exercise kept popping up after 5 mins, auto recognise walk/run/Elliptical kept turning on when I was tapping my hand on a chair or moving my arms, Zone Minutes not recording properly (Used to get 20+ zone mins from exercise, now lucky to get 5). I’ve since sorted the auto reg thanks to another person mentioning the issue, but my 6 Exercise short cuts don’t show on Inspire 3 (only 3 after update) and Zone mins are really low from flat out exercise, when they should be fairly high. 

[Peony89]

This is happening to me since the update as well - I do the same strenuous walk every day and always get an hour of cardio. Now it says I got 9 minutes of cardio zone minutes, which isn't accurate at all. My inspire 3 is a month old, I'm thinking of returning it and getting an apple watch.

[YachatsMike]

I've had my issues, too.  I can't pick my short cuts, it just remembers the last three used.  I cycle between 4 exercises -- walk, treadmill, spin, and rowing machine -- so the one I want is almost never on the shortcut list and I have to tap through the list.  And, like NBurneFB, my heart rate readings are sometimes really weird. Sometimes I get low rates for exercises that I know should give me higher rates and other times I get really high spikes that I know aren't right, too.  I'm watching my watch  placement and cleaning the back of my watch with electronic cleaner to see if that helps.

Most of this came with the latest update.  Between stuff like this and the loss of the web dashboard, I getting weary of Fitbit.

[aliciag831]

Are you guys talking about the update that ends with 210.26? I saw an article saying it would be released a few weeks back.  You can see it by looking at the firmware version in the Fitbit app for your device.  I'm just curious if there is an issue with the update itself.  I haven't received it yet.  

[YachatsMike]

Yes, I have the .26 update.

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[klm0968]

Dear FitBit, your firmware update 210.26 did NOT improve the function of the Inspire 3!

Like NBurneFB, I am now unable to turn off auto-recognized exercises. I have tried using both the Android app and the web interface to turn it off, to no avail. Then I set the minimum recognition time to 90 minutes for each exercise (hoping that's such a long time it'll render the auto-recognition unoperative), to no avail - it STILL auto-recognizes walks and runs and bikes of duration 5 minutes, a constant irritation. It's as if the firmware update made the Inspire 3 unresponsive to settings changes in the app. For instance, I can no longer use the app to adjust the time intervals for Interval Workout. I change the numbers in the app, but the Inspire 3 device keeps running move/rest time intervals that are different from the app. I can, however, adjust the interval times using the Inspire 3 watch face menus. I prefer the simpler interface provided by the app.

FitBit, please provide a firmware update that will restore the ability to adjust settings in the app, and will turn off the auto-recognized exercise feature, but won't introduce any new and irritating bugs! Thank you.