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Inspire 3 remained lit for last 5 hours

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Clock face on my inspire3 has remained lit for last 5 hours.


Moderator Edit: Clarified subject

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It's good to see you participating in the forums for the first time @Curlyhill

Thank you for sharing with us the information about the situation that your Inspire 3 is experiencing. 

In addition to the suggestion provided by @NellyG, I'd tell you to confirm that you haven't activated "Always-On Display":

  1. Swipe down from the clock face to access quick settings.
  2. Tap the Settings app > Display settings > Always-on display.
  3. Tap Always-on display to turn the setting on or off. 

If the issue persists, try to change the clock faces as indicated here: How do I change the clock face on my Fitbit device?

Thanks for the help provided @NellyG. 

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2 REPLIES 2

Hi @Curlyhill that won't be good for the battery life. Have you tried restarting your Inspire 3 a few times?

Restart Inspire 3
If you can’t sync Inspire 3 or you have trouble with tracking your stats or receiving notifications,
restart your tracker from your wrist:
1. Swipe down from the clock screen to find the Settings app .
2. Open the Settings app Restart Device Restart.

I hope that fixes it for you

Community Council Member

Helen | Western Australia

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

Best Answer

It's good to see you participating in the forums for the first time @Curlyhill

Thank you for sharing with us the information about the situation that your Inspire 3 is experiencing. 

In addition to the suggestion provided by @NellyG, I'd tell you to confirm that you haven't activated "Always-On Display":

  1. Swipe down from the clock face to access quick settings.
  2. Tap the Settings app > Display settings > Always-on display.
  3. Tap Always-on display to turn the setting on or off. 

If the issue persists, try to change the clock faces as indicated here: How do I change the clock face on my Fitbit device?

Thanks for the help provided @NellyG. 

Best Answer