Inspire 3 saying it’s not connected to my phone

[Mels831]

My Fitbit keeps saying it’s not connected to my phone or my Bluetooth but when I check it is, I have done all that I possibly can. I’ve uninstalled the app. I’ve reinstalled the app. I unpaired I paired I manually restarted, and it still has this problem ever since it switched to Google? I’ve had nothing but problems. I have Tried different devices snd same issue. Anyone else experiencing this issue? 

Moderator edit: clarified subject.

[ManuFitbit]

Welcome to the forums @Mels831.

Thank you for sharing the details regarding this difficulty with your Inspire 3 and for trying to fix it on your own. 

Please make sure to follow the steps listed below:

1. Turn off Bluetooth on your phone; wait 10 seconds, and then turn it back on.
2. Try setting up your device again.
3. Turn your Fitbit device off and back on. See How do I restart my Fitbit device?
4. Turn your phone off and back on.
5. Try setting up your device again. If you have trouble connecting your watch to Wi-Fi, see Why won't my Fitbit watch connect to Wi-Fi?
6. Try setting up your device again.
7. Remove all other Fitbit devices from your Fitbit account. For instructions, see How do I set up my Fitbit device?
8. Remove your Fitbit device from the list of connected Bluetooth devices on your phone or tablet: 

• On your phone, tap Settings > Bluetooth.
• Tap the information icon or gear icon next to the name of your Fitbit device.
• Find the option to forget the device.

1. Try setting up your device again.
2. Uninstall and reinstall the Fitbit app. Note: Before you uninstall the app, verify that your phone is running a supported version of Android OS. If your phone is on an older version, you won’t be able to reinstall the app. For OS requirements, see Fitbit-compatible devices.

To know more information please: Why can't I set up my Fitbit device?