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Inspire 3 screen doesn't wake on wrist turn

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‎02-22-2024 13:19 - last edited on ‎02-23-2024 11:58 by Fitbit Moderator

‎02-22-2024 13:19 - last edited on ‎02-23-2024 11:58 by Fitbit Moderator

I have a new Fitbit Charge 6, I've been using it for 10 days. The screen has stopped waking on wrist turn. It is not in sleep mode. "Do not disturb" is off. The device is set to be on wrist (not on clip). I restarted the device, still not working. Any suggestion? Thanks a lot!

Correction: the model is Inspire 3, not Charge 6.

One more thing: in some threads I have seen recommendations to switch "auto wake" on. Well my device does not have this menu item, maybe this was suppressed in the latest firware (I'm using 20001.194.91)

Moderator Edit: Clarified subject and merged replies

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Accepted Solutions

‎02-22-2024 23:34

‎02-22-2024 23:34

Solved: I forced a factory reset. That fixed it.

View best answer in original post

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2 REPLIES 2

‎02-22-2024 23:34

‎02-22-2024 23:34

Solved: I forced a factory reset. That fixed it.

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‎02-23-2024 12:01

In response to DarioDB

‎02-23-2024 12:01

Welcome to the community forums, @DarioDB.

I've moved your post to the Inspire 3 board so we can keep the forums organized. Thanks for sharing this information and taking the time to troubleshoot your tracker. I'm glad you sorted this out and I'll mark your post as the Best Answer to help other members who might be having similar issues.

By the way, let me recommend this help article where you can find more information on how to navigate your device. Have a good one!

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