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Inspire 3 screen is locked on alarm and relax

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‎06-07-2023 13:13

‎06-07-2023 13:13

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My daughters brand new inspire 3 is currently locked on the alarm and relax screen and won’t let us do anything. Help! 

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1 BEST ANSWER

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‎06-08-2023 03:36

‎06-08-2023 03:36

Welcome to the Fitbit community, @CLDadd!

Sad to hear that your daughter's Inspire 3 isn't working as it should. I'd suggest restarting it. To do so please attach it to the provided charging adapter which should be connected to a reliable power source. Then press and hold Inspire 3's side buttons for around 10 seconds until the device vibrates and the Fitbit logo is shown on it's screen.

I'll keep my fingers crossed.

Stefan
Charge, Charge HR, Blaze, Versa, Versa 2, Charge 5, Charge 6, Versa 4, Aria, Aria 2, Pixel 4a, Pixel 7

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Best Answer
1 REPLY 1

‎06-08-2023 03:36

‎06-08-2023 03:36

Welcome to the Fitbit community, @CLDadd!

Sad to hear that your daughter's Inspire 3 isn't working as it should. I'd suggest restarting it. To do so please attach it to the provided charging adapter which should be connected to a reliable power source. Then press and hold Inspire 3's side buttons for around 10 seconds until the device vibrates and the Fitbit logo is shown on it's screen.

I'll keep my fingers crossed.

Stefan
Charge, Charge HR, Blaze, Versa, Versa 2, Charge 5, Charge 6, Versa 4, Aria, Aria 2, Pixel 4a, Pixel 7
Best Answer