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Inspire 3 seems to not charge

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‎01-02-2023 10:35

‎01-02-2023 10:35

I just brought my Fitbit wore it a week I have to put in on the charger, I have left my Fitbit on the charger all night and part of day it and it is still not charging HELP

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‎01-03-2023 04:19 - last edited on ‎09-05-2024 11:31 by Fitbit Moderator

‎01-03-2023 04:19 - last edited on ‎09-05-2024 11:31 by Fitbit Moderator

@Majic32 Welcome to the Fitbit community!

Sad to hear that your Inspire 3 doesn't work as expected. I'd suggest to restart it. To do so, first connect your Inspire 3 to the charging cable which has to be connected to a power source. Now press and hold both buttons of your device for 10 seconds. Release both buttons and check whether or not you see the Fitbit logo on the display.

If this doesn't solve your issue, please contact Fitbit support to get further assistance:

Fitbit Support Contact 

Stefan
Charge, Charge HR, Blaze, Versa, Versa 2, Charge 5, Charge 6, Versa 4, Aria, Aria 2, Pixel 4a, Pixel 7

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‎01-03-2023 04:19 - last edited on ‎09-05-2024 11:31 by Fitbit Moderator

‎01-03-2023 04:19 - last edited on ‎09-05-2024 11:31 by Fitbit Moderator

@Majic32 Welcome to the Fitbit community!

Sad to hear that your Inspire 3 doesn't work as expected. I'd suggest to restart it. To do so, first connect your Inspire 3 to the charging cable which has to be connected to a power source. Now press and hold both buttons of your device for 10 seconds. Release both buttons and check whether or not you see the Fitbit logo on the display.

If this doesn't solve your issue, please contact Fitbit support to get further assistance:

Fitbit Support Contact 

Stefan
Charge, Charge HR, Blaze, Versa, Versa 2, Charge 5, Charge 6, Versa 4, Aria, Aria 2, Pixel 4a, Pixel 7
Best Answer

‎01-03-2023 19:48

In response to Talahthas

‎01-03-2023 19:48

@Majic32 - when you (successfully) connect to the charger, you should feel a vibration and see the screen light up showing the current % charged. If not, you may not be properly connected on the charger end, or whatever you've plugged into may not be working.  If it is completely flat, you may have to wait a few minutes before you can get it to vibrate and the screen to show back up. 

Scott | Baltimore MD

Charge 6; Inspire 3; Luxe; iPhone 13 Pro

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