Inspire 3 short battery life

[laci444]

Hello,

I just received my fitbit charge 3 yesterday. I paired the fitbit to my phone and then allowed it to charge. I took it off the charger around 6 or 7 pm and it was fully charged. But, through out the rest of my evening, I noticed that my battery was dropping fast. I googled solutions so I turned off the heart rate moinitor, notifications, and I set the display brightness to dim in order to preserve battery. After I did that, I restarted my fitbit. It worked fine but the battery was still dropping fast. When I woke up at 8 this morning, it was a 1%. My fitbit only lasted about 12 hours with a full battery. I am letting it charge now but I am worried because my fitbit isn’t even a day old yet and I am already having issues :(( What do I do? How can I fix this issue?  Should I return and get another? 

Moderator Edit: Clarified subject

[laci444]

I mean Fitbit Inspire 3 not charge!

[YojanaFitbit · Accepted solution]

Hi there, @laci444. Welcome to the Community Forums. Thanks for the details provided in your post about the issue with your Inspire 3.

I've seen you contacted our Support Team after posting here and they've already assisted you with this matter. We really appreciate the time you took to troubleshoot your Fitbit.