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Inspire 3 shows (--) heart rate while on wrist

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‎10-19-2022 18:27 - last edited on ‎10-19-2022 23:46 by Moderator Alum

‎10-19-2022 18:27 - last edited on ‎10-19-2022 23:46 by Moderator Alum

Hi Everyone,

 

I am on my 2nd day on my inspire 3. I noticed that HR is always empty while on my wrist, 

It's not in clip mode and HR is enabled as I was able to take with my fingers 

. Is this normal?

fitbit hr.png

 

Moderator Edit: Clarified subject

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Accepted Solutions

‎10-19-2022 19:35

‎10-19-2022 19:35

I solved this by correcting wrist placement. Thanks

View best answer in original post

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3 REPLIES 3

‎10-19-2022 19:35

‎10-19-2022 19:35

I solved this by correcting wrist placement. Thanks

Best Answer

‎10-21-2022 10:33

In response to Richard_11_11

‎10-21-2022 10:33

Hello @Richard_11_11 and welcome to the Community.  Tattoo ink and optical heart rate monitors don't get along very well.  All optical heart rate monitors look for pulsations in tiny blood vessels just below the skin's surface -- the same layer where ink is deposited.  I'm happy that you were able to find a sweet spot so your HR monitor works.  Other users aren't so lucky.

 

This is a very long standing issue with all brands of fitness trackers.

Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

Best Answer

‎10-21-2022 19:21

In response to LZeeW

‎10-21-2022 19:21

Thanks for letting me know. I am sure I am going to encounter this in the near future.

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