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Inspire 3 side buttons not responding

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‎01-25-2026 16:38

‎01-25-2026 16:38

I noticed this evening when I put my inspire 3 on after my bath, the side buttons are not working. I can tap the screen to turn it on, autowake is working and I have tried the restart from the device settings with no change. I also verified that the button lock is not selected and cleaned the ports and side buttons with an alcohol wipe. I tried making the vibrations strong and still nothing. Battery is 86%.

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‎01-26-2026 03:38

‎01-26-2026 03:38

Hi there, @Hil1. Thanks for stopping by in the Fitbit Community Forums. Thanks for bringing this to my attention and for the troubleshooting steps you've tried. I'm sorry to hear that the buttons of your Inspire 3 are still unresponsive despite your attempts to fix them. I understand your concern, we are here to help you!

To better assist you, I suggest reaching out to our Support Team who will be able to take a closer look into this issue and provide further help. This form is only meant for you to use. Click here to get access to it. 

We look forward to getting you back on track. 

Maria | Community Moderator, Fitbit


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