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Inspire 3 step counter all over the place!

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‎03-11-2025 07:59

‎03-11-2025 07:59

I have had the Inspire 3 for barely 2 months, and in the last couple of weeks the step counter has been all over the place. Just today I was at about 6000, when about ten minutes later it said I had hit the target of 10,000. It then kept counting to beyond 11,000, before suddenly dropping down to 7,000 something. And later told me twice more that I had hit the 10,000 target. How can it possibly be this bad when it's a new device?? I've tried restarting and reinstalling the app (although the same figures are showing on the watch). Any similar experiences?

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‎03-11-2025 12:11

‎03-11-2025 12:11

Hi @wooggle1, welcome to the Fitbit Community! It's great to have you here!

Thank you for taking the time to share all these details about the discrepancies you have found lately with step couting.

Our team is investigating the issue and working on a solution. Ze expect to get this solved soon.

Please keep an eye on the forums. We will be updating as soon as we receive more information. I appreciate your patience and understanding.

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