Inspire 3 stopped vibrating when my phone is on silent mode

[Kat-601]

My Inspire 3 stop vibrating for texts & calls when my Android S22 is on mute for sound, this started after the last firmware update on 10/29, the Fitbit app also displays an error message saying "your phone's ringer is off, incoming calls will not be sent to your Inspire 3, app notifications may be sent silently depending on your settings"


Moderator Edit: Clarified subject

[MarreFitbit]

Hi there, @Kat-601. It's nice to see you around the Fitbit Community Forums. Thanks for bringing this to my attention. I'm sorry to hear that your Inspire 3 has stopped vibrating when your phone is on silent mode. I understand your concern, I will do my best to help you with this!

Please note that when you turn on the do not disturb, quiet hours, or driving mode setting on your phone, your Fitbit device receives notifications but won’t alert you. Swipe right from the clock face to open the quick settings screen. Tap the do not disturb icon or sleep mode icon For more information, see How do I navigate my Fitbit device?

Note: Since you have an Android phone you can set your Fitbit device to always send you notifications:

1. From the Today tab in the Fitbit app, tap the devices icon > your device 
2. Tap Notifications. In the Vibration Settings section, turn on the Always Vibrate option.