Inspire 3 stopped connecting to my phone's Bluetooth after the update

[pickleme]

inspire 3 device upgrade trashed my Bluetooth connection

before the upgrade, sync to phone worked fine.   no no sync.

Moderator Edit: Clarified subject

[MarreFitbit]

Hi there, @pickleme. Welcome to the Fitbit Community Forums. Thanks for bringing this to my attention. I'm sorry to hear that your Inspire 3 has stopped syncing. I understand your concern, I will do my best to help you with this!

As a first approach, I'd recommend checking if your mobile device meets the requirements to properly operate with your Fitbit device. For more information, see Fitbit Compatible Devices.

In addition, please confirm if you've tried all the steps provided here Why won't my Fitbit device sync? in the order listed. 

[Jazzy205]

I'm the exact same! Ever since the update it won't sync and don't every step on the "why won't mt fitbit sync" it's only 2 months old as well.

[Jazzy205]

What if you've already done all the steps and the phone is compatible? I have the exact same issue and my Inspire 3 is only 2 months old

[pickleme]

Been using the Fitbit with the same phone for over 1 year.  I took your update to my Fitbit 2-3 days ago.  Now my Bluetooth on the phone -    does not find the Fitbit.  - ie your update broke the blue tooth connection. 

Yes I uninstalled and reinstalled the app on my phone.  Yes I had the phone forget the fitbit and now it cannot find it.  

.  Ie - your update broke my fit bit phone connection.  If I could un-install the update I would.   

Certainly don't feel like you all give a f^ck about currently installed products and very uninclined to replace it if you all can't fix your update - which I guess I won't be able to get since I don't have a Bluetooth connection anymore. --- HOW F6CKING useful is this?