Saturday
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Saturday
After working flawlessly for 3 years, my Inspire 3 has stopped displaying my exercise and stats on the tracker face. Auto-start is on and it's recording the exercise because it shows up in the iOS app when I sync but it no longer displays on the tracker. Until a few days ago, I would have to manually stop the exercise by pressing pause, then finish, then done and the exercise stats would be displayed. I have restarted the Inspire 3 and the battery is charged. Any ideas?
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Best Answeryesterday
Fitbit Product Experts Alumni are retired members of the Fitbit Product Expert Program. Learn more
yesterday
Apparently DND affects the exercise display that should appear after an auto-start exercise is stopped. I turned off DND (which I had accidentally turned on) and today my exercise was showing when I finished. I had to hit pause, finish, and done like I've been doing for years.
Best AnswerSaturday
Diamond Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more
Saturday
@lmacmil Please check the settings one the affected shortcut to see if the Auto-start feature is toggled off. From your description, you are still getting that activity tracked by SmartTrack.
Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS
Take a look at the Fitbit help site for further assistance and information.
Best AnswerSaturday
Fitbit Product Experts Alumni are retired members of the Fitbit Product Expert Program. Learn more
Saturday
I verified that auto-start is on. There is a white circle with a dash (-) inside it when I touch the tracker screen. I don't recall seeing that before. What is it?
Best AnswerSaturday
Diamond Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more
Saturday
@lmacmil That sounds like one of the Status Indicators, specifically the one that says you are in Do Not Disturb. How do I navigate my Fitbit device?
I don’t know if being in DND affects the Auto-start feature. I don’t use it.
Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS
Take a look at the Fitbit help site for further assistance and information.
Best Answeryesterday
Fitbit Product Experts Alumni are retired members of the Fitbit Product Expert Program. Learn more
yesterday
Apparently DND affects the exercise display that should appear after an auto-start exercise is stopped. I turned off DND (which I had accidentally turned on) and today my exercise was showing when I finished. I had to hit pause, finish, and done like I've been doing for years.
Best Answer