Inspire 3 stopped syncing with my Android phone

[Leb45]

Fitbit Inspire 3 stopped syncing with my Android phone 3 days ago. What should I do?

Moderator Edit: Clarified subject

[Bill_209]

Known, annoying issue.

I have found that the best way to recover from that is to delete the app, restart the phone, perform a factory reset on the device, reinstall the app, and then set the device up again.

[MarreFitbit]

Hi there, @Leb45. Welcome to the Fitbit Community Forums. I'm sorry to hear that your Inspire 3 stopped syncing. We're here to help you! I'm pleased to hear you managed to solve the issue @Bill_209. Thank you for taking the time to share the steps that worked for you. 

If the recommendations provided by @Bill_209 don't work, please try the following in the order listed:

• Unpair your Fitbit device from your phone's Bluetooth and Fitbit app.
• Unpair other Bluetooth devices that you may also have paired to your phone's Bluetooth settings.
• Force quit the Fitbit app.
• Turn off other Bluetooth connections when not in use. This can help to prevent connectivity issues or Bluetooth interference.
• Shut off your phone and turn it on after 1-2 minutes.
• Turn on the Bluetooth on your phone.
• Plug it into the charging cable and open the Fitbit app.
• Set up your Fitbit device.
• If there is no connection, restart your Fitbit device.
• Once your Fitbit device is paired and syncing, please proceed to set up your other Bluetooth devices to your phone again. 

With the steps above, what I want you to do is to pair your Inspire 3 first to your phone's Bluetooth settings before any other Bluetooth device is connected to your phone. 

[Bill_209]

@MarreFitbit , can you confirm that V4.15 of the Android app will be released on April 24, as another user reported on this forum?