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Inspire 3 stopped syncing with my Chromebook

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎05-19-2024 11:03 - last edited on ‎05-21-2024 09:42 by Fitbit Moderator

‎05-19-2024 11:03 - last edited on ‎05-21-2024 09:42 by Fitbit Moderator

My inspire 3 hasn't synced with my chromebook since Thurs. 5/16/24 evening. I am typing this on Sun. 5/19/24. Is there something I can do to get it corrected?

TIA

Amy Chismar

Moderator Edit: Clarified subject

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3 REPLIES 3

‎05-19-2024 12:00

‎05-19-2024 12:00

Hi @Atrooper  the Chromebook doesn't have a real version of the Android system and there isn't anything that can be done to change that. It used to be we could sync via a Windows computer, but that has been removed, too.

Stepping in the U.S.A. since September 2013. Android 14

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‎05-21-2024 09:44

In response to Odyssey13

‎05-21-2024 09:44

Hi there, @Atrooper. Thanks for stopping by in the Fitbit Community Forums. I'm sorry to hear that your Inspire 3 has stopped syncing with your Chromebook. We're here to help! 

As @Odyssey13 has mentioned, the Fitbit app for computers has been discontinued and it's now required to have a compatible mobile device to set up and sync your Fitbit device. For more details about the compatibility requirements, click here.

Maria | Community Moderator, Fitbit


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‎05-21-2024 18:40

‎05-21-2024 18:40

Sync with the phone app.  The Web Dashboard will display what's on the Fitbit server.

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