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Inspire 3 stopped tracking my heart rate data

‎04-22-2024 05:21 - last edited on ‎04-22-2024 06:12 by Fitbit Moderator

‎04-22-2024 05:21 - last edited on ‎04-22-2024 06:12 by Fitbit Moderator

Since 4/16/24 no HRV calculations on my Inspire 3.  Have adjusted the band, washed it.  Also no longer tracking breathing rate.

Moderator Edit: Clarified subject

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2 REPLIES 2

‎04-22-2024 07:56

‎04-22-2024 07:56

Mine also

 

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‎04-22-2024 08:22

In response to Poolmom

‎04-22-2024 08:22

My wife is on her third Inspire 3 device in less than two months with the same issue.  No HRV or Breating Rate heart metrics and no detailed sleep cycle graphs; just basic sleep results.

None of the Customer Service troubleshooting steps worked to resolve the issue, so getting a replacement device is the only solution to this issue that I am aware of.

My Inspire 3 works just fine, so I have no idea what is going on with those bad devices.

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