Inspire 3 stopped working after going through the washer and dryer

[JennyBear91]

So my fitbit went through the washer and dryer. Came out still on and working so never thought anything about it until it wouldn't sync anymore and the time is off by 1 hour. I tried restarting it and deleting everything and then try to re connect my watch, but now the watch won't connect to my phone at all. The notification to connect pops up on my phone.  But while connecting it says error try again.

Moderator Edit: Clarified subject

[JennyBear91]

It didn't stop working(mod edited subject). It still works. It just won't connect to my phone and update/sync. 

[Gr4ndp4]

Hi, @JennyBear91 welcome, Allowing your problem is purely "Syncing" then may I suggest you review this article Why won't my Fitbit device sync? - Android - Fitbit Help Center While you follow through on the suggested steps it's a good move to turn off any other Bluetooth devices nearby if you can, in particular older devices. If you can't turn them off take them away from the immediate area you are trying to re-sync at. If you are uninstalling & reinstalling the Fitbit app follow these steps go to the Bluetooth settings on your phone & forget your Fitbit. In your phone settings>apps>Fitbit>force stop>clear storage & Cache>uninstall>RESTART YOUR PHONE>reload the Fitbit app>log on with your Google account>set up again "as if new".

Bearing in mind the recent circumstances there is a possibility it was damaged by the heat or water has got in if a seal has failed.

I hope this helps, please post here again & let us know how you get on.

Cheers

[JennyBear91]

Yes unfortunately I had already went through all those steps. Thank you though.