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Inspire 3 stuck on message "To start download the Fitbit app"

‎06-12-2025 07:24 - last edited on ‎06-13-2025 06:38 by Fitbit Moderator

‎06-12-2025 07:24 - last edited on ‎06-13-2025 06:38 by Fitbit Moderator

My Inspire 3 is stuck on the download Fitbit Mobile app screen.  

I have uninstalled and reinstalled the app on my phone.  I have disconnected the Bluetooth and reconnected it. 

I have done a hard reset on my Fitbit.  I've tried to do any required updates, but they just "fail" and ask me to try again later ... I'm at a loss as to what I should do next.  Please help!

Moderator Edit: Clarified subject

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1 REPLY 1

‎06-13-2025 06:32

‎06-13-2025 06:32

Hi, @LRT-bee, welcome to the community. There was a Fitbit service interruption yesterday, but it now seems to be resolved. Try deleting the Fitbit app & reloading it again. Restart your phone before reloading.

I hope this helps, please post here again & let us know how you get on.

Cheers

Gr4ndp4 | UK
AWAKE! for morning in the bowl of light has cast the stone that set the stars to flight.

Best Answer