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Inspire 3 stuck on the Fitbit logo

‎04-22-2025 05:23 - last edited on ‎04-22-2025 08:34 by Fitbit Moderator

‎04-22-2025 05:23 - last edited on ‎04-22-2025 08:34 by Fitbit Moderator

I place my watch on charge went to o take it off charge the watch was off and it didn't come back on I placed it back on charge and only the Fitbit sign came on the face of the watch.

Moderator Edit: Clarified subject

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‎04-22-2025 08:39

‎04-22-2025 08:39

Hi there, @Kerona. Welcome to the Fitbit Community Forums. Thanks for bringing this to my attention. I'm sorry to hear that your Inspire 3 is not turning on. I understand your concern, I will do my best to help you with this!

Please note that sometimes a Fitbit doesn’t seem to be charging when actually the issue is that it has become unresponsive (this can happen if the battery has been allowed to discharge completely). I'd recommend putting it on to charge on a charging wire and outlet known to be working.  Leave it on the charger for a good two hours, even if it doesn’t seem to be charging.  

When it has had two hours, try restarting your Inspire 3. I would recommend trying this maybe twice in a row if a first try doesn’t work.

If the above doesn't work, please see Why isn't my Fitbit device's battery charging? 

Maria | Community Moderator, Fitbit


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