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Inspire 3 stuck on the notification screen

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‎11-24-2023 16:13 - last edited on ‎11-25-2023 07:00 by Fitbit Moderator

‎11-24-2023 16:13 - last edited on ‎11-25-2023 07:00 by Fitbit Moderator

I just purchased my Inspire 3 today. After setting it up, I swiped to the Notifications screen. Now the watch is stuck/frozen on the Notifications screen. It won't respond to anything. I tried restarting it by attaching it to the charger and pressing the side buttons for 10 seconds but nothing happened. I'm frustrated since I purchased the device today. If anyone has any suggestions that would be greatly appreciated!

Moderator Edit: Clarified subject

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‎11-25-2023 04:27

‎11-25-2023 04:27

Hi @Popcan400  If Restarting  a few times doesn't fix your issue then I would return it to the store you bought it from a  exchange it for a new one as it sounds defective

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Helen | Western Australia

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