Inspire 3 takes several minutes to sync

[MNVG]

My Inspire 3 takes several minutes to sync or is unable to sync.

The battery also drains is two days. Never had these issues with the Inspire 2. 
Anyone have suggestions to fix?

Thanks

Moderator Edit: Clarified subject

[alexthecat]

@MNVG have you tried restarting your Inspire 3? That's usually the first thing I do when mine is not behaving right. You can find the instructions to do that here.

[MNVG]

Thanks, tried that, didn’t help. 

[EleanorR1117]

I also tried that. I’ve taken all the steps several times and still random fails. 

Moderator Edit: Formatting

[YojanaFitbit]

Hi there, @MNVG and @EleanorR1117. Welcome to the Community Forums. Thanks for the steps you've tried with your Fitbit. @alexthecat I really appreciate your help here.

It might be that the Bluetooth connectivity is not good enough. May I know the model of your mobile phone? Please make sure it meets the requirements listed here. If you're still experiencing issues with the battery, I suggest trying the tips and recommendations provided in this help article Can I extend my Fitbit device's battery life?

In addition to the steps you've tried, you can also try the following:

1. Remove the Inspire 3 from your phone's Bluetooth settings and in the Fitbit app.
2. Restart your Inspire 3 one again.
3. Turn off other Bluetooth connections when not in use.
4. Plug it into the charging cable and open the Fitbit app.
5. Set up your Inspire 3.

Test it out and see if the issue persists. If it does persist, follow the steps provided here Why won't my Fitbit device sync?

[Natalia7]

I'm having the same issue. I read somewhere that there is an issue with Fitbit syncing with certain Samsung phones after an update. I haven't been able to sync my Fitbit since my phone updated about a week ago. Not awesome

[EleanorR1117]

I have an iPhone 11. I recently upgraded to latest upgrade. My Fitbit Inspire 3 was restarted several times. Last night it finally recorded my sleep but not my true waking time. It had me up 2 hours early.
I discount so much of the data. I’m thinking about saving up for an Apple Watch and just live with my 3rd, worst Fitbit.

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