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Inspire 3 telling me to download the Fitbit app

I have loaded the app and it syncs with my google id on my phone, but nothing happens on the actual Fitbit screen. It keeps telling me to download the Fitbit mobile app, even though I have.

 

Moderator edit: clarified subject.

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Hi @Ryanec. A warm welcome to the community forums. 

Thank you for sharing the inquiry with me regarding your Inspire 3.

Please make sure to follow the steps listed in this help article: Why can't I set up my Fitbit device?

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