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Inspire 3 won’t connect to iPhone 14

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‎03-31-2024 16:22

‎03-31-2024 16:22

Recently got an iPhone 14 and no matter what I do, I can’t get it to connect to the Bluetooth on my inspire 3! I’ve restarted all three devices (including the original) and disconnected the Bluetooth from the first device and it still will not let me connect it. It’s just problem after problem with this watch

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‎04-02-2024 02:12

‎04-02-2024 02:12

Hi, @shrimp1011 , if you still have your old phone, besides disconnecting your Fitbit from your old phone you will need to temporarily turn off Bluetooth on the old phone in order to connect your Fitbit to your new phone (or turn the old phone off completely while you connect).  In order to be able to sync consistently with your new phone I would also recommend deleting the Fitbit app from your old phone.  Hopefully this will solve your issue.

Sense, Charge 5, Inspire 2; iOS and Android

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