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Inspire 3 won't connect to my new Pixel Pro 8

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My new Pixel pro 8 cannot find/pair to my Inspire 3.  My old Motorola has no problem.  But the Pixel is an absolute bum for pairing.  I've reinstalled the app, turned Bluetooth on and off, basically followers the online help. Still no good.  Time to dump Fitbit?


Moderator Edit: Clarified subject

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Hi there, @Sandrajn. It's nice to see you around the Fitbit Community Forums. Thanks for bringing this to my attention and for the troubleshooting steps you've tried. I'm sorry to hear that your Inspire 3 is still not pairing with your new phone. I understand your concern, I will do my best to help you with this!

To better assist you, please make sure you've tried all troubleshooting steps provided in this help article Why can't I set up my Fitbit device?

If the troubleshooting steps don't work, a
s our last resort, I'd recommend performing a factory reset on your Inspire 3. Important: Take into consideration that a factory reset deletes any stored data, which includes all data that hasn't synced to your Fitbit account and your applications, alarms, etc. 

With the above being said, please sync your Luxe and then, proceed with the steps below in the order listed: 

  1. Swipe down from the clock screen to find the Settings app.
  2. On your Fitbit device, open the Settings app > Device Info > Clear User Data

Once the above has been done, you can now proceed to set up your Inspire 3 again by following the steps provided here How do I set up my Fitbit device?

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

View best answer in original post

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1 REPLY 1

Hi there, @Sandrajn. It's nice to see you around the Fitbit Community Forums. Thanks for bringing this to my attention and for the troubleshooting steps you've tried. I'm sorry to hear that your Inspire 3 is still not pairing with your new phone. I understand your concern, I will do my best to help you with this!

To better assist you, please make sure you've tried all troubleshooting steps provided in this help article Why can't I set up my Fitbit device?

If the troubleshooting steps don't work, a
s our last resort, I'd recommend performing a factory reset on your Inspire 3. Important: Take into consideration that a factory reset deletes any stored data, which includes all data that hasn't synced to your Fitbit account and your applications, alarms, etc. 

With the above being said, please sync your Luxe and then, proceed with the steps below in the order listed: 

  1. Swipe down from the clock screen to find the Settings app.
  2. On your Fitbit device, open the Settings app > Device Info > Clear User Data

Once the above has been done, you can now proceed to set up your Inspire 3 again by following the steps provided here How do I set up my Fitbit device?

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

Best Answer