Inspire 3 won't keep my swim activities

[JanayBrazier]

I have been for a swim today and my workout was originally showing but after about 30 seconds it disappears, taking my exercise days back to zero. I have tried manually adding it several times but it still deletes it after a short time.

I have logged out, uninstalled/reinstalled the app, resynced the app and my device but still nothing. It is tracking my steps but just will not hold my swimming workout. I can manually add other workouts (e.g. I can say I was walking, running, on the rowing machine, etc.) and they stay put but swimming just keeps disappearing!

Moderator Edit: Clarified subject

[LikeSwimming]

I have the same problem when I delete an incorrectly logged exercise (Rowing Machine) and then try to manually add Swimming.  

I save it and then after about 30 seconds the Swimming activity disappears.

[Gr4ndp4]

Hi, @JanayBrazier & @LikeSwimming welcome to the community. Until a few days ago, editing exercise data was an outstanding bug. Ensure you are running the most up-to-date SW on your phone and the Fitbit app. Restart your Inspire 3. My current experience is not 100% satisfactory, but there has been progress. I find that when using auto start, I can sometimes see "Swim" in the exercise days tile and edit it successfully. On other occasions, nothing appears, and I use the floating "+" to manually log the swim. I rely on another device to provide the basic data Time swimming, start time, and distance covered. I find if I use the exercise>swim>start arrow on my Inspire 3 I sometimes get an accurate input. I'm not sure why I have this discrepancy but I do force stop the app & clear the cache in my phone settings.

I hope this helps.

Cheers