Inspire 3 won't log my sleep score

[maur76]

I have been logging my sleep since 1/16!  It's still saying I need another 14 days of logging for a sleep score.  Mind you I had a charge 3 for years and have always logged my sleep. Now I have to start all over?  Doesn't make sense.  

Moderator Edit: Clarified subject

[Gr4ndp4]

Hi, @maur76 welcome to the community, How do I track my sleep with my Fitbit device? - Fitbit Help Center will allow you to review the process, I apologise if you have already seen this.

Let us know how you get on.

Cheers

[MarreFitbit]

Hi there, @maur76. Welcome to the Fitbit Community Forums. It's sad to hear that your Inspire 3 is still not showing your sleep score. I understand where your concern is coming from. We're here to help!

In addition to @Gr4ndp4's suggestions, please keep in mind that you must see sleep stages in order to see your sleep score information. 

With that in mind, I recommend considering the following in order to get sleep stages:

• If you slept in a position that prevented your device from getting a consistent heart-rate reading or wore it too loosely. For best results, wear your device higher on your wrist (about 2-3 finger widths above your wrist bone). The band should feel secure but not too tight.
• If you used the Begin Sleep Now option in the Fitbit app (instead of simply wearing your device to bed). For more information on automatic sleep tracking, see How do I track my sleep with my Fitbit device?
• If you slept for less than 3 hours.
• If your device’s battery is critically low.

For more information, see What should I know about Fitbit sleep stages?