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Inspire 3 won't pair to Samsung Galaxy S22

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎11-30-2023 04:49 - last edited on ‎12-03-2023 15:18 by Fitbit Moderator

‎11-30-2023 04:49 - last edited on ‎12-03-2023 15:18 by Fitbit Moderator

It just keeps going in circles for all eternity. Literally, it went overnight trying to connect and not being able to. But it still connects to my old note20. I hate that there doesn't seem to be a way to contact support but someone PLEASE help, I'll be devastated if it doesn't work. I've tracked my activity for over a decade. I tried restarting both fitbit and phone. Tried turning Bluetooth on and off. I don't know what else to try. 

 

Moderator Edit: Clarified subject

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2 REPLIES 2

‎11-30-2023 07:54

‎11-30-2023 07:54

Hi @fire_storrm log out of the note20 while you try to set up to the Galaxy 22. It might be worth trying that to see if you can get it set up.

As for support,

here are the support contacts I've gleaned over the years on the forums.

when there is someone available, chat is an option. Phone or X/Twitter works well, too.

https://myhelp.fitbit.com/s/support?language=en_US 

Support is limited by the number of representatives available at a given time and the hours of operation. Chat lines are open when they have live help.
USA: call (877) 623-4997
UK: call 0800 069 8505
INDIA: call 000 800 050 1057
IRELAND: call 01 691 7502 (country prefix: +353)
Other contact options:

USA: click

Canada: click for options

Stepping in the U.S.A. since September 2013. Android 14

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‎12-01-2023 13:05 - edited ‎12-01-2023 13:05

In response to Odyssey13

‎12-01-2023 13:05 - edited ‎12-01-2023 13:05

Welcome back to the community @fire_storrm.

Thank you for sharing the details about this inconvenience with your Inspire 3. Thank you for trying to fix it on your own.

In addition to the information provided by @Odyssey13, if you have any difficulty to setting up the device, please follow this article: How do I set up my Fitbit device?

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