Inspire 3 won't pair with App

[HH_IRE]

I bought a brand new Inspire 3. Followed all the instructions till hit a roadblock at pairing step. It won't pair with app and goes into infinite loops. On App only message appears 'Some error has occured. Please try again'

Browsed help topics. Per that Bluetooth switched off/on. Checked app permissions, cheked cache etc, Turned phone off and On. Exact same thing.

Not able to turn on my tracker at all  This is insane and driving me crazy. Not many options left other than return it back.

Moderator edit: clarified subject.

[Nasreen59]

I have inspire 3 for some time and it worked fine but since 2-3 days not syncing not pairing and now my Bluetooth doesn’t even have the device name their can anyone helps

[ManuFitbit]

A warm welcome to the forums @HH_IRE @Nasreen59.

Thank you for taking the time to share with me this information regarding the difficulty that you are experiencing with your Inspire 3. 

I suggest you follow the steps listed in this help article, even if you have already tried most of the troubleshooting steps.