11-21-2025
10:40
- last edited on
11-21-2025
19:27
by
ManuFitbit
11-21-2025
10:40
- last edited on
11-21-2025
19:27
by
ManuFitbit
I bought a brand new Inspire 3. Followed all the instructions till hit a roadblock at pairing step. It won't pair with app and goes into infinite loops. On App only message appears 'Some error has occured. Please try again'
Browsed help topics. Per that Bluetooth switched off/on. Checked app permissions, cheked cache etc, Turned phone off and On. Exact same thing.
Not able to turn on my tracker at all This is insane and driving me crazy. Not many options left other than return it back.
Moderator edit: clarified subject.
Best Answer
Community Moderators ensure that conversations are friendly, factual, and on-topic. We're here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
A warm welcome to the forums @HH_IRE @Nasreen59.
Thank you for taking the time to share with me this information regarding the difficulty that you are experiencing with your Inspire 3.
I suggest you follow the steps listed in this help article, even if you have already tried most of the troubleshooting steps.
Community Moderators ensure that conversations are friendly, factual, and on-topic. We're here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
Hi @Sandys73. Good to see you participating in the community for the first time.
Thank you for sharing with us the inquiry.
Have you tried to perform the troubleshooting steps provided in the link shared above?
Same here... And to stop my frustration, I have moved on to a Garmin Venu...
Fantastic watch.. AND a fantastic app... Best thing I ever did..
Good luck, folks... I'm sure a "Moderator" will delete this post for ~your benefit~, but wow, FitBit, what a disappointment...
Best Answer