Inspire 3 won’t swipe

[Creepydrummer]

My Inspire 3 won’t swipe. I’ve rebooted it while plugged in, changed the screen, etc, Is the reason because of my acrylic nails?  
Thanks for any suggestions.

[MarreFitbit]

Hi there, @Creepydrummer. Welcome to the Fitbit Community Forums. Thanks for bringing this to my attention. I'm sorry to hear that the screen of your Inspire 3 is still not working. I understand your concern, I will do my best to help you with this!

Since all the steps you tried didn't work, you have an Inspire 3 and report that the screen is not swiping, I need additional information from you that would best be shared privately. I’m sharing a link to a form for you to fill out so we can look into this further. 

This form is only meant for you to use, so let me know once you’re done. Click here to get access to it. 

[Creepydrummer]

Thank you! I’ve sent my email.