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Inspire 3 won't sync and time is wrong

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‎09-02-2024 11:09 - last edited on ‎09-06-2024 08:59 by Fitbit Moderator

‎09-02-2024 11:09 - last edited on ‎09-06-2024 08:59 by Fitbit Moderator

My Inspire 3 show a time consistently 15 minutes late.  I have deleted and updated the app, disconnected and reconnected the Bluetooth, restarted the Inspire numerous times.  I cannot fix the time, and although my phone shows the inspire as an available device,  it won't sync.  how do I fix this?

Moderator Edit: Clarified subject

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2 REPLIES 2

‎09-02-2024 15:14

‎09-02-2024 15:14

You say your phone shows it as an available device, is it connected? Also are you leaving the app open so it can sync? My takes a few minutes to sync. Are your steps updated in app to match device? 

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‎09-06-2024 06:09

In response to Christopher_2

‎09-06-2024 06:09

Yes. Yes. Yes.  I finally solved the problem by deleting my account and creating a new one as a different user.

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