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Inspire 3 won't sync unless I turn off the Wi-FI

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‎06-26-2023 20:24 - last edited on ‎06-27-2023 08:44 by Fitbit Moderator

‎06-26-2023 20:24 - last edited on ‎06-27-2023 08:44 by Fitbit Moderator

Won't sync unless I turn off wifi. 

Moderator Edit: Clarified subject

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‎06-27-2023 01:26

‎06-27-2023 01:26

Hi, @Hatchetgirl70, welcome to the community, you may find these articles of interest How do Fitbit devices sync their data? and Why won't my Fitbit device sync? .

If you are still stuck please provide more information, including the make & model of your cellphone.

I hope this helps.

Cheers

Gr4ndp4 | UK
AWAKE! for morning in the bowl of light has cast the stone that set the stars to flight.

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‎06-28-2023 03:10

In response to Gr4ndp4

‎06-28-2023 03:10

Welcome to the Fitbit community, @Hatchetgirl70!

Having started at Jun 27, 15:58 PDT, there have been intermittent issues with logging in and syncing for Fitbit users who had migrated their Fitbit accounts to Google or had created a new Google account for their Fitbit devices because one of the corresponding Google servers was overloaded. This issue is resolved by now.

Stefan
Charge, Charge HR, Blaze, Versa, Versa 2, Charge 5, Charge 6, Versa 4, Aria, Aria 2, Pixel 4a, Pixel 7
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