Hi there, @janelle816. Welcome to the Fitbit Community Forums. Thanks for bringing this to my attention and for the troubleshooting steps you've tried. I'm sorry to hear that your Inspire 3 is not syncing with your iPad. I understand your concern, we're here to help you!
In addition to what @Gr4ndp4 has shared with you. I was wondering if you're using another mobile device besides your iPad to sync your Inspire 3? If this describes your situation, please note that you can use more than one device to sync your Inspire 3. However, is very important to turn off the Bluetooth on one device when you want to sync with the other. Why? Well, bear in mind that Fitbit devices can only talk to one device at a time. It can be trusted on many devices, phones, tablets, and so on, but because of the limitations of Bluetooth, it will only be able to talk to one at a time.
The data from the Inspire 3 is sent to the Fitbit cloud. After the data has been processed it will be put into your Fitbit account. Now your Fitbit account has access to and will display the data. Opening the app on a second/third device/phone/tablet will have access to the same data and a sync is not needed if a sync recently occurred through a different device.
If you continue having syncing issues, please see Why won't my Fitbit device sync?
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