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Inspire 3 won't track floors

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‎08-21-2024 07:29 - last edited on ‎08-21-2024 13:04 by Fitbit Moderator

‎08-21-2024 07:29 - last edited on ‎08-21-2024 13:04 by Fitbit Moderator

Not sure why but my device has never tracked a floor. I don’t think this is a setting issue. Any help?

Moderator Edit: Clarified subject

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‎08-21-2024 07:35

‎08-21-2024 07:35

Hi @Duffanon  the Inspire 3 can't recognize altitude as it was never made with an altimeter in it. It simply can't track flights of stairs.

Stepping in the U.S.A. since September 2013. Android 14

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‎08-21-2024 13:08

In response to Odyssey13

‎08-21-2024 13:08

Hi there, @Duffanon. Welcome to the Fitbit Community Forums. Thanks for the details provided in your post. We'll be glad to answer your inquiry. 

As @Odyssey13 has mentioned, floors aren’t tracked on, Inspire 3, Charge 5, Luxe or any Inspire series devices. Although it is designed without a floor feature, your device can track as many activities as other Fitbit devices does. For more information about your Fitbit Inspire 3, see Fitbit Inspire 3 User Manual.

Maria | Community Moderator, Fitbit


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