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Inspire 3 won't track my sleep score

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My fit bit inspire 3 is not consistent recording my sleep score. Sometimes it does and sometimes it doesn’t. Any idea why?

 

Moderator Edit: Clarified subject

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@jazzyhockey — This usually happens because of some breakdown in communication between your device, phone, and fibtibit’s servers (where the calculation is done). First, try restarting your Inspire (swipe down on the screen until you get to the gear icon and go from there). If that doesn’t help, this article as a lot suggestions that should help you troubleshoot.

Scott | Baltimore MD

Charge 6; Inspire 3; Luxe; iPhone 13 Pro

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@jazzyhockey — This usually happens because of some breakdown in communication between your device, phone, and fibtibit’s servers (where the calculation is done). First, try restarting your Inspire (swipe down on the screen until you get to the gear icon and go from there). If that doesn’t help, this article as a lot suggestions that should help you troubleshoot.

Scott | Baltimore MD

Charge 6; Inspire 3; Luxe; iPhone 13 Pro

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If I restart will I lose everything on it?

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No. But make sure you have synced with the app first and that the totals on your Inspire and the app are the same. 

Scott | Baltimore MD

Charge 6; Inspire 3; Luxe; iPhone 13 Pro

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